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Συχνές Ερωτήσεις

  • What is ManaGi?
    ManaGi (MotherEarth) is the first Greek online platform-e-shop where you can find more than 1300 select Greek products of the primary sector, from expert Greek producers.
  • What makes ManaGi different from other online food stores?
    What makes ManaGi not just different, but unique, is that it enables any user, retail or wholesale customer, located in Greece or abroad, to shop with just a few clicks directly from producers located in different regions of Greece.
  • How does it work?
    It's simple: The customer can easily navigate through ManaGi's pages, use the filters they want, choose the products they want from the producers hosted on the platform and add them to their cart. Once the order is completed and processed, ManaGi ensures the safe delivery of the products to your door, while enabling you to track the progress of the order in real time.
  • What products can I find on ManaGi?
    Our platform hosts a number of certified agricultural and livestock products from Greece, ranging from food and beverages to cosmetics and pharmaceuticals, all from leading Greek producers who apply innovative production and processing methods. The best the Greek agriculture and animal husbandry has to offer, all together, in one online store.
  • What do you mean by certified products?
    These are products whose production process complies with domestic and European quality, hygiene and food safety standards (ISO, HACCP), or Protected Designation of Origin (PDO) and Protected Geographical Indication (PGI) certification.
  • What is the estimated delivery time for my product?
    Delivery time may vary depending on the manufacturer's location and the customer's delivery address. It usually ranges between 2-5 working days for Greece and 2-15 working days for the rest of the world. You can see the estimated delivery time of your order by filling in the relevant fields on the site.
  • What if I receive my product damaged?
    In the rare event that your order reaches you partially or completely damaged, you should notify the delivery person immediately so that it can be returned without any further processing. We therefore recommend that you open and check your order when you receive it. The shipping company will then notify us and we will resend the product(s) at no cost to you, or, if that's not desired, refund you the value of the damaged item(s). If you did not receive the order in person, please fill out the form here , attaching photos that clearly show the damaged items.
  • Have you got any other questions?
    Kindly contact us here.
  • What is ManaGi?
    ManaGi is the online hub for all certified products of the Greek primary sector. With only minimum time and effort, you will find an abundance of quality products from a wide range of types. ManaGi primarily focuses on wholesaling, and ensures safe transactions between buyers and producers as well as carrying out a safe delivery process.
  • How does it work?
    You will first have to create a wholesaler's account through the registration form that you can find on page. You can then look for the products that you are interested in and ask for a wholesale offer to the destination of your choice.
  • How can I obtain a quote?
    Simply apply for an account in and wait for your confirmation of approval in order to access b2b prices. Then simply add products you want to the basket and follow the checkout. We will receive your query and we will answer you with a price quota for the products you need.
  • How can you safeguard you only have quality products on your website?
    ManaGi requires all producers to provide proof of necessary certification under applicable quality systems such as ISO and HACCP, as well as their commercial registration number and all relevant legal documentation. The relevant regulator and inspector is the Greek Chamber of Commerce.
  • How can you guarantee safe and efficient delivery of the products?
    ManaGi is in partnership with the biggest and most reliable transport companies, thus ensuring an efficient and safe delivery of your order. However, we can also use a transport company of your choice.
  • What payment methods are available?
    All available payment methods will be listed on each wholesale offer.
  • Have you got any other questions?
    Kindly contact us here.
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